A web push notification is a message with some text, logo, image and up to three buttons, that appears on top of a current web-page.
What follows are seven reasons why you should use web push notifications as a marketing channel.
Previously, marketers could send browser notifications only to their entire contact list. Because of this, many users received unnecessary and annoying information.
But now advanced providers allow sending personalized web notifications to different segments of the contact list.
With their help, eCommerce brands can send to website users
- relevant and personalized messages
- through all popular browsers
- on mobile and desktop devices.
2. High Delivery Rates
There are only a few reasons why a web push message may not reach users:
- a user has blocked notifications from the website,
- the device was turned off,
- the subscriber didn`t have access to the internet.
But these situations are not too common, that’s why the delivery rates of web push notifications range from 50% to 90%. Even if the browser was closed or the device turned off, users could receive a notification the next time they open their browser.
3. Ease of Use
Push notifications are a perfect way to quickly deliver messages and to encourage users to visit the website.
It only takes a few minutes to create a web push notification. You just need to briefly formulate the main idea, add an attractive banner and a CTA button.
4. Content Personalization
Automatic substitution of personalized content in the notifications will help you capture the attention of your subscribers much better than ordinary bulk messages.
For example, call the subscribers by their first names.
However, it is better to use more complex personalization. You can insert an image of the product that the user has abandoned in the cart or the number of the order which he or she has made.
Web push notifications provide a good opportunity for automating regular communications between a user and a brand. You can use them
- as a part of your onboarding campaigns,
- as abandoned cart reminders,
- as transactional notifications.
In fact, with advanced marketing automation services, you can set any event that triggers the automatic sending of a web push notification.
Most often, online businesses use email or SMS as marketing channels. Push notifications don’t replace but complement them.
Advanced automation systems allow you to use multiple channels in a single marketing workflow, for instance, an abandoned cart workflow. This significantly increases customer engagement and the chances that the user will take the target action.
6. Branded style
You can design your notifications in the style of your website. Use branded colors and add your logo to the notifications. For example, this is how you can add your logo and a product image in eSputnik.com.
The branded style of the message will attract the attention of your users, and they will be more likely to perform the action you want them to take.
7. Customizable lifespan
Push notifications have an “activity time” that you can set manually. Due to this, you will not annoy your users with outdated information, for example, after the promotion has ended.
Web notifications can be the perfect solution for fast and reliable customer communication. They are delivered as soon as a user opens the browser, even if he or she doesn’t visit your website.
Considering all this, segmented web push notifications can become a new powerful channel in your omnichannel marketing strategy.