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Three Things to Consider Before Hiring a UI/UX Design Agency

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Choosing a vendor for the UX/UI design of your application can be hard, especially if it is your first project. Why? Well, you simply don’t know what’s needed so in this article are tips to help you to understand the necessary stuff in the world of mobile design.

What do you need to know before hiring a UX/UI Designer?

We believe there are three things that should play a big role in hiring a user experience design company. However not exclusively from your business goals and budget. Once you know you’re on the right path and need to push ahead with an app, then these pointers will assist you with making the right decision on who to engage in getting the job done!

1. Types of Applications

If you have a business idea of an application in mind but do not know much about its practical realization, the first thing to understand is that there are different types of applications.

First of all, there are native applications made for a specific platform, like iOS or Android. Such apps can be found and downloaded in app stores (App Store and Google Play, respectively).

Smartphones that use these applications might have different versions of the OS, various screen sizes, and so on. All of these factors are stated in the guidelines for developers for each of the operating systems.

If you want such an app, you need to work with a team that has experience in developing native applications for your exact platform or both.

Hybrid, Cross-Platform, Web, Mobile

Hybrid applications can run on both operating systems. While it might seem perfect at first, it is still a compromise, and compromises never work as well as the original solutions.

Due to the differences in navigations on iPhones and other phones and different screen sizes, such applications may be distorted on the screen and display other issues. However, hybrid apps are cheaper to make, so go for it if you don’t have any preference (whether you choose iOS or Android should depend on your target audience).

For cross-platform applications, web applications, and mobile versions of the website, native app and hybrid solutions usually provide a better user experience than a simple site. However, some companies do not need excessive functionality. For example, if you have a landing page that promotes your offline services, there is no need for you to invest in an app. Especially if your business is small.

However, making a mobile version of the website that is convenient to use not only on a desktop computer but also on a smartphone is the right solution for you.

A professional UX/UI design company will analyze your business and propose the option that is best for you. Their responsibility is to deliver the highest value for the money by giving you a solution that will attract customers and help them solve their problems.

2. Types of UX/UI Designers

When you’re looking for a way to build the UX/UI of your mobile application, you can go for one of the three options:


There are many online constructors, or app builders, that allow you to build an application for free or at a low price. Some companies offer limited packages through a subscription that can be used by small e-commerce platforms or for personal use. However, if you want an application to serve your brand and reputation, then this is not an option for you.

The user experience of such a block-by-block constructed app can never be compared to a custom-made solution.


You can also address a freelancer on a first social network like Upwork or Behance. There you can have a look at their portfolio and understand whether their background is suitable for you.

On the Internet, you can never guarantee that the works in the collection of a designer are genuinely theirs. Also, while this option is rather economical, your worker might disappear in the middle of the project when the workload is too high.

You cannot expect a single person to be able to cope with all aspects of UX/UI mobile development.


A specialized UX/UI design agency has a whole team working on your project that includes designers, developers, UX/UI analysts, business consultants, and more. Together, these people can deliver a product that will satisfy your business goals and be useful for your customers. This option might cost more than a freelancer or an online app builder, but it all converts to higher quality.

3. Range of Services

Finally, UX/UI design is just one aspect of mobile app development. It would be great if your vendor could take responsibility for other services such as:

  • Marketing and promotion
  • Adaptation of application interfaces for various platforms
  • Building databases and integration with the existing software
  • QA and usability testing

These options can drastically affect the success of your application, so do not hesitate to ask about them.

Summing Up

If you find a company that has relevant experience in the development of native or hybrid applications in your respective field while providing a full range of services and a flexible approach to the design process, then this is your dream team.

Trust the UX/UI design team of your project, and you will not be disappointed.