Tag Archives | customer retention

old phone

Vanity Numbers for Marketing Your Business

Using a vanity number is one of the oldest marketing techniques for business owners. Vanity phone numbers are essentially phone numbers that are repetitive or easy to remember. These numbers are often toll-free and the numbers can be used to form words. Pizza restaurants, for example, can use a phone number like 1-800-PIZZA to ensure […]

Continue Reading
0 Comments
chart hand

5 Reasons to Use Customer Surveys

Not only are customers always right, they always know best in regards to your product or service. At the end of the day, customers are what drive the value, benefit, and worthiness of not only your product or service, but your overall brand. Knowing what pleases your customers, what they like, and what satisfies their […]

Continue Reading
0 Comments
improve business

Should your company offer coupon codes?

Your company has developed a new product and your marketing team is trying to sell as many items as possible through the company’s website. The product does not sell as you expected, and this leads to one of the team members raising an idea… ‘What if we offer coupon codes to reduce the purchase price […]

Continue Reading
0 Comments
bricks

How Brick and Mortar Stores Can Win Over E-commerce

Do you own a brick and mortar store? Are you worried about your online competition? It’s a valid concern. In June 2016, the Wall Street Journal reported over 50 percent of surveyed consumers bought more online than in physical stores. Amazon, the leader in e-commerce, accounted for 60 percent of total online sales growth in […]

Continue Reading
0 Comments
friendly

Customer Service is the Difference

Having worked in retail for years and having the importance of good customer service being drilled into me I found it satisfying and very disappointing when I went on a shopping trip with my wife to look at things we will need for our baby.

Continue Reading
0 Comments
BusinessBlogs

Four Point Three Percent?

Ok – a strange title for an article however an important statistic to remember. Especially if you have the desire to become the best at what you do and shine above your competition.

Continue Reading
0 Comments
BusinessBlogs

Stop Arm Wrestling with your customers

Why do buyers often introduce ‘irritants’ like arranging for your competitors to be visiting them just before or after you so you pass in reception, or saying they just had a comparative quote 10% lower than yours?

Continue Reading
0 Comments