What Do You Say to a Liar?

Like so many young managers, Martha fell into the “lying trap”. Her boss asked her if she had followed-up on a sensitive customer issue and she said “yes.” But she hadn’t. Now she was in a fix. What would she do next? In a minute, I’ll tell you what happened. Have you ever suspected that someone you lead at work has lied to you? What did you do? I think confronting employees who have lied is very challenging, especially for less experienced leaders, and how you prepare for those conversations can make all the difference.

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Integrating Your Virtualization Solution with the Cloud

Virtualization has made a major impact in many small- and medium-sized businesses, and for good reason. Virtualization allows businesses to downsize their IT infrastructure and simplify their IT workload. Many organizations see significant cost savings from reductions in cooling, power, management overhead, and physical space needed.

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New Zealand’s dollar debate, Australians have been there

The hand wringing over the fate of the New Zealand dollar is a debate we in Australia know very well. We’ve been having it over our own currency for the last few years at increasing volume and with growing urgency. Australia has yet to arrive at a clear solution, but it has encouraged important conversations.

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What Would Harry Truman Do?

I am trying to imagine this week what it would have been like to be Harry Truman on April 12, 1945. He was the same age as me today. On that day he had just finished presiding over the Senate as Vice Presidents do. Then, while meeting in House Speaker Rayburn’s office, he received an urgent call to go over to the White House.

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4 Ways to build a winning team

Building a winning team isn’t necessarily about recruiting the smartest people and then assembling them. Research shows there are some key factors that are common to teams who function effectively, get things done and work together for the success of a business. Here are four of them:

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EOY (End of Financial Year)

In New Zealand  for small businesses (and not so small) it’s all about EOY – or end of financial year – at the moment and advice is pouring in from experts on how to deal with your particular EOY issues. Gaylene Hughes at JDI Business Coaching offers her tips for EOY accounting processes. Other accountants […]

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The Ugly Side of Overtime

It is a well-known fact that any business operating in any industry, in any country, has had employees working overtime, to the point where overtime is already considered a workplace norm. The question is, why is overtime seen as the norm and has overtime become a ‘necessary evil’?

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A2 milk story wins greater market share

New Zealand’s A2 Corporation (A2C) is working some serious brand magic – in spite of the debate about the health benefits of their a2 milk. According to the February figures released by A2C, a2 brand fresh milk sales grew by 28.3 per cent in 2013 and they now hold around 8 per cent market share in the Australian grocery channel.

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Tips for Lending Money

When money is tight, family and friends are often called upon for a loan.
It’s nice to help people but lending money on an informal basis can be a recipe for disaster.
Here are some of the problems that could arise:

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How Leaders Can Lower High Anxiety

All of us experience anxiety. Even today I experienced it as I was driving through Boston on my way to appointments in Rhode Island. The weather was poor, the volume of traffic significant, and I wanted to be on time. Since being on time is important to me, I knew that the fear of being late would cause me anxiety. So how did I manage it? I left an hour early and arrived with plenty of time to spare.

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Is 2014 your year for trans-Tasman business partnership?

Bella Katz will be in Auckland conducting a Marketing to Australia workshop, April 14. If expansion into Australia is on the cards for you in 2014, this is the time for you to make a serious play for Australia. The fresh approach and ideas your New Zealand business brings, may be exactly what many Australian manufacturing companies need to evolve and succeed.

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Hybrid retail on the rise

The hugely successful online retailer and manufacturer of contact lenses and glasses, ClearlyContacts, was acquired for $462 million by a French lens manufacturer. (Essilor, the largest lens manufacturer in the world. It’s a totally predictable next step in the life of this clever Canadian brand, launched by CEO Roger Hardy in 2000.

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Your Business Is Virtualized – Now What?

Small- and medium-sized businesses (SMBs) have become prominent players on the virtualization scene. Taking advantage of server consolidation has resulted in an upsurge of savings tied to power, cooling, physical space requirements and management overhead. Gaining leverage on a virtualization investment, is dependent upon implementation and architecture that supplies both virtualization and cloud capabilities.

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5 Decrees to Stop Talented Workforce from Walking Out the Door

If you’re running a business you will know that hiring truly exceptional talent is getting difficult these days. Rather, it was always difficult. Yes, there is a wealth of individuals out there looking for jobs who are armed with high profile degrees from the best colleges. But this doesn’t mean they have the required proficiency in a particular domain which can deliver the results you are looking for.

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Telecom to rebrand as Spark. Insert joke here.

Once in a while something magical happens just as an editorial deadline approaches. The fog of writer’s block lifts and there it is: a gift from the advertising agency heavens. Spark. I desperately wanted to write a positive column this week and to cheer on a Kiwi brand in Australia that’s going gang-busters, but like you, I couldn’t ignore Telecom’s announcement that it is to rebrand as Spark.

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The Changing Role of Financial Advisers

Financial advisers have been working under their new regulatory framework for nearly three years and many have changed the way in which they operate over that time. In 2011 the Code of Professional Conduct for Authorised Financial Advisers, which sets clear standards for the provision of financial advice, came into force.

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Can You Take on Coke and Pepsi as a Strategy?

When is it a good idea to take on Pepsi and Coke? Apparently you can when it involves the Super Bowl. I’ve just been reading about how a small company, SodaStream, tried to do just that and won in the eye of public opinion. And it teaches us how important public relations and the Internet are in building a marketing strategy today.

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Steve Jobs Selling Rules Work For Email Marketing

It’s been 18 months since the death of Steve Jobs however his wisdom and greatness lives on. An article published in Newsweek a few days after Steve’s death provided Steve’s 10 Rules for selling. Some of these lessons also apply to email marketing – check them out…..

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