There is more involved in customer relations than simply making a sale or handling a complaint. If you seem to be having problems keeping customers, you more than likely need to work on improving your customer relationships.
Stop networking, and start building a network. Stop collecting contacts and start making true connections.
Having a good product, or providing a needed service is what makes you start your own business. But unless you have figured out what customers want from your business, it will never become a great success.
5 tips to improve your life. Part 3 of a series aimed at providing tips for better living. Tip 1: Set your watch five minutes early. If you have trouble getting to meetings on time then I recommend this tip.
5 tips to improve your life. Part 2 of a series aimed at providing tips for better living.
There is a book titled “When they Zig you Zag” which is written by Simon Reynolds. Not sure how you can get it now but if you can buy it as its worth every penny.
All businesses have times when throughput isn’t as it was or prospects simply aren’t as receptive to their calls as they had been in the past.
The business environment is full of ups and downs just as the world economy has its’ peaks and troughs. In the very same way each individual business will have its fare share of good times and bad.
I was speaking with a business owner recently about a number of topics and we got round to marketing and then on to Twitter.
To develop a business from scratch or to help an established one grow it’s vitally important that owners keep their time, effort, resources and own personal energy in balance.
How often are you faced with a sales assistant or someone on the phone who patently has no interest in you or what you might want to buy?
“The secret of getting ahead is getting started.” Mark Twain. Jeanne, a friend of mine who owns a corporate training company told me how she got started. Or actually didn’t.
It’s a myth that only certain people are creative or that you have to act in a particular way or dress as ‘creative types’ do.
Retirement is a really bad, bankrupt, industrial age idea that was never a good idea in the first place. It was invented by big businesses to steal the best 40 years of our lives so they could discard us when our good years were all behind us. What makes it so wrong? A few very […]
Bob Parsons of GoDaddy says simply “get and stay out of your comfort zone”. I agree and would add that adults don’t learn unless we are disoriented.
