Businesses that regularly ship products to clients would be wise to make timeliness a top priority. While some delays are completely outside of an enterprise’s control, the vast majority of late shipments are easily preventable. Although some clients are perfectly willing to forgive the occasional late shipment, many customers aren’t nearly this agreeable.
Fortunately, there are several simple steps businesses can take to turn late deliveries into rare occurrences. In the interest of keeping your deliveries timely and your clients satisfied, put the following pointers to good use.
Prepare Shipments Well in Advance of Their Departure Dates
As anyone with experience in shipping can attest, too much preparation is never a bad thing. That being the case, you’d be wise to start preparing shipments for transit immediately after receiving order confirmation. Even if a shipment isn’t slated to hit the road for a matter of days – or weeks – prepping it as soon as possible will ensure that it’s able to head out the door at a moment’s notice. Last-second preparation is among the most common causes of late shipments.
Some businesses become so backed up with orders that they’re forced to adopt this type of approach, and while their plight is certainly understandable, such shipping practices are practically guaranteed to result in tardiness. So, provided early preparation won’t damage the type of items you intend to ship, make posthaste prep the law of the land at your business.
Acquaint Yourself with Dependable Transport Companies
Dependable transport companies can be your greatest allies in the fight against late deliveries. When shopping around for reliable companies, just remember that not all freighting services are created equal. Like any other enterprise, freighting is a mixed bag. While some companies are consistently obliging, others leave a lot to be desired.
To help ensure that you don’t wind up with the latter, do some online research before giving your business to a new freighting service. Keep in mind that every freighting company – and every business of any type, for that matter – is going to generate a few negative reviews.
However, if you notice that favorable reviews for a certain company are in short supply, it might be a good idea to take your business elsewhere. Furthermore, make sure any transport service with which you do business has ample experience with the type of cargo you’ll be shipping.
One sign of a reliable freighting company is a willingness to use shipping monitor devices. True to their name, these devices serve to monitor the conditions your shipments endure while in transit.
Although certain types of transport-related damage are very obvious, others don’t become readily apparent for quite a while. For example, in the absence of a good temperature monitor, the recipient of a climate-sensitive shipment would have no idea that their items were improperly stored during their journey. Similarly, a reliable impact monitor will provide the recipient with an accurate accounting of how shaken up their items were while en route to their destination.
Use Expedited Shipping Whenever Necessary
Expedited shipping is sometimes necessary for certain shipments to reach their destinations on schedule. For instance, delays in the preparation stage may cause products to ship well past their initial departure dates.
Should this come to pass, you’d do well to use expedited shipping (at no additional cost to the client) instead of allowing the shipment to arrive late. Since this situation was created as a result of errors on your end, any additional shipping costs should be paid by your enterprise. While this may cost you a little extra, the client’s satisfaction and continued patronage should be well worth the expenditure.
In the business world, few things are more frustrating than receiving important shipments well past their delivery dates. A single late shipment can dramatically impact the financial bottom lines of numerous enterprises, so if your company regularly ships merchandise, timeliness should be among your foremost priorities. While certain types of delays are completely outside of your control, there are a number of measures you can take to ensure that late shipments are few and far between.
Business owners looking to make late deliveries a thing of the past are sure to benefit from the steps discussed above.