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Tag Archives | Customer Service

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Proven Customer Retention Strategies

You’ve been putting a lot of time and energy into finding and attracting new customers. That is how you grow your business, right? Well, not entirely. While new customers are important, repeat customers are the ones who really contribute to your bottom line. Existing customers are 60 to 70 percent likely to buy your products or services […]

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BusinessBlogs

Why A Service Business Needs to Focus on Reviews

The strategic management and marketing of a service business is completely different from that of a manufacturing business. While all kinds of companies are trying to keep up with the fast digital transformations, the greatest challenge for service oriented businesses is about meeting the needs of their customers. Think of any service oriented business, a […]

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