If you currently work in an office, take a moment to think about how it might have changed over the last ten years. One of the biggest differences is, undoubtedly, the transition from traditional phone calls to internet communications. These days, it’s common for offices to make external calls without a phone line.
This is particularly true for Canadian CBDs, as companies take advantage of lower costs and convenient online talk tools. VoIP (or voice over internet protocols) is a handy catch-all for Skype and digital calling tools just like it. They’re great for businesses because they are easy to install, highly affordable and allow calls to almost anywhere in the world.
This article explores some of the reasons why VoIP communications are the new norm for Canadian businesses.
Fuss Free Installation
One of the biggest advantages of opting for a Canadian VoIP Phone Service is the fact that installations are always simple. Building or upgrading a traditional phone system takes time and money.
Often, external contractors are needed to set up cables and other hardware. VoIP, on the other hand, is a plug and play system. Typically, it’s as simple as downloading a piece of software, registering an account and watching a tutorial.
Fully Mobile Communications
The primary reason VoIP has taken Canada by storm is its flexible nature. It offers a fast, uncomplicated way to reach almost anybody, regardless of where they are or whether their technology is compatible with your own.
Many VoIP tools allow calls to be made to mobiles, landlines and other smart devices. Even better, if the caller works through a mobile app, they can make calls while away from the office and it will register with the recipient as the office (or another designated) number.
Faster Calls & Call Integration
Instead of picking up a phone and dialling a number, VoIP enables users to simply select a recipient and press the launch button. As such, it is significantly more efficient. There is no need for physical phone books, memos, or even any kind of traditional handset.
While many businesses still use phones to talk over the internet, it is possible to communicate with just headphones or computer microphones. The use of peer to peer technology allows for the direct flow of traffic between calling points. Consequently, server congestion is reduced.
No More Maintenance
As with installation, maintenance is also taken care of by the software provider. VoIP calls are made via downloadable programs and mobile apps. Therefore, the user has no responsibility for general care or upgrades.
It means businesses always have the best possible version of their chosen technology, without having to put any extra work in. This has a direct effect on maintenance, staffing, and productivity costs. With a plug and play calling system, all you need to do is launch the software and start your call. It’s really that simple.
How to Find the Right VoIP Communications Provider
It’s easy to forget that depending on an internet service means depending on the quality your internet connection. This is the only major downside to VoIP technologies. If you have a reliably fast connection, you shouldn’t have a problem.
Nevertheless, it’s a good idea to pick a VoIP provider with a reputation for great customer service. That way, if you ever do have problems, you can speak to an expert in minutes. Even if the issue is with your system, a good provider is willing to talk you through potential solutions until you find one that works.