Let’s be honest, firing an employee is never an easy thing to do. But, there are times when it’s a necessity. The most important thing is that you follow correct procedures, when you begin to experience problems with an employee. The procedures you follow will be different, depending on the problem. For instance, if one of your employees assaults a colleague in the work place, this is an example of serious misconduct which would normally lead to a more immediate dismissal than an issue with work quality.
Most dismissals are not due to serious misconduct, so we are going to look as what you should do if there is a less serious issue with an employee, such as poor work quality or low productivity. In these cases, the employee should never be shocked at being fired. They should know what is coming.
Discussing the problem with the employee
If you are having problems with an employee, you should never just ignore the issue. The situation is unlikely to improve by itself. You need to speak to the person involved and explain your concerns. During the discussion you should make it clear what is expected in order for no further action to be taken. It could be that this chat is all that is needed to encourage the employee to improve. If the problems persist, you will need to take formal action.
Taking formal action
Your business will have a system in place for taking formal action against employees. For instance, you may need to issue a verbal warning, followed by a written warning, if no improvements are made. It’s a good idea to speak to your Human Resources (HR) team, to make sure that you have all of the steps of the process in place. There are also certain aspects of local and national legislation that it helps to be aware of. It’s a good idea to speak to experts such as www.employers.co.nz if there are any concerns during the disciplinary process, including the decision to dismiss. If you make any mistakes, the business could end up being subject to legal action, by the employee, in the future.
Preparing for the dismissal meeting
If you follow the correct procedures, and no improvements are made, there will come a time when dismissal is necessary. At this point, you need to make sure you are prepared for the meeting.
- Make sure you have all the supporting paperwork, and evidence, ready.
- Choose a time that is least disruptive to the business.
- Make sure you have a private space booked for the meeting.
- Arrange for another manager, or a member of the HR team, to attend the meeting with you.
- Arrange for the meeting to be documented.
- Practice what you are going to say, to reduce nerves.
Doing all of this preparation helps to make the meeting easier for you. When it comes to the meeting itself, keep it as short as possible and stick to the point. It’s fine to be empathetic but do not try and sympathise. Keep things professional at all times, but do not be too severe in your approach.
It’s a good idea to arrange for the employee to clear out their desk after hours. You should then arrange for them to hand in any keys or security passes, and be escorted from the building.
Firing an employee is something that you need to do correctly, if you want to avoid potential legal issues. Make sure that you know the procedures inside out, and get back up from senior managers and HR professionals when you need it.