Tag Archives | Sales strategy

customer shopping

Top Small Business Saturday Trends For 2017

Saturday, November 25, marks the seventh annual Small Business Saturday. Created by American Express, this annual event celebrates small businesses with fewer than 150 employees. Last year, Small Business Saturday sales reached $15.4 billion, up from $5.5 billion in 2012. Prepare your business for success this year as you review top Small Business Saturday trends […]

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call center

Cold Calling Tactics Dubious

Not every household has a landline anymore. Household members have their mobile phones and they prefer their calls to go there instead of a shared phone. Homes that do still have the landline use it less, and no one in the household is rushing to pick up the phone when it rings, like their predecessors […]

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customer shopping

Toe-to-toe in tough Aussie market

Women and shoes – a love affair that knows no bounds. The pain we endure to look good in a pair of heels is enough to make any podiatrist cry. (Or maybe laugh and open another clinic.) According to a 2012 survey by department store Target, Australian women own on average 25 pairs of shoes.

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Grow Your Sales with a $30 Whiteboard

Need to increase sales? Afraid of missing sales goals, but not really sure how to get consistent traction on them? Last year I had this problem. Every month, or quarter, or even year, I would write down a sales goal. It would end up scribbled in a notebook, and even sometimes entered into the CRM. […]

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sale

How to Sell to Customers at a Premium

How many sales efforts do you know of that don’t claim to be about selling “value”? Finding individual sales people or whole companies that don’t boast about offering things like “value added services,” “value selling” or don’t claim to be selling “solutions” is likely to be a fruitless effort. Yet, how many of these sellers […]

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I lose count of how many times I hear the saying “you get 80% of your revenue from 20% of your customers” and I have almost always heard it in the context of Account Managers or Sales Mangers justifying the time spent on their biggest customers.

Getting The Most From Your Clients

I lose count of how many times I hear the saying “you get 80% of your revenue from 20% of your customers” and I have almost always heard it in the context of Account Managers or Sales Mangers justifying the time spent on their biggest customers.

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get ahead in claims management

The Demise of the Australian Retailer

Walk through any shopping centre and it is hard to miss the “Sale” signs out front of nearly every retail outlet. There is no doubt retailers are doing it tough right now but should this be a surprise to us.

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Use Groupon Lose Profit?

Kumar says that, as they are currently structured, daily deals don’t work for small businesses. “The retailers are attracting price-sensitive customers who are always looking for a deal. If there isn’t a deal on offer, they move on.

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