The benefit of regular (preferably weekly) team meetings should NEVER be overlooked. From a results-driven point of view through to team morale and a common purpose,...
Take just a moment to think about how you spend your time at work. Do you work all the time you work? If the answer is...
Effective performance management is essential to ensure that a business is operating efficiently and is on track in achieving strategic goals. Performance appraisals are a review...
Process defines the approach to work execution in a business. A streamlined process provides speed, quality, and solid results. A convoluted process chews up resources and...
I recently read an article by someone I haven't met, but have learned to respect, by what they've written before. This article had two spelling errors...
Are you struggling to keep your business running, working 12 hour (or longer) days? Do feel harassed trying to motivate staff, pay bills, do sales calls,...
I have already mentioned these two brilliant ideas on how to secure your first client(s) in my post “How do I leave my day job? The...
Number of Buns Sold... The objective of every business owner should be to do as little managing and as much leading as possible. We think good...
How companies hire people is largely broken. We turned our hiring process into a quitting process. It works a lot better that way. We believe great...
Why don’t we get off the treadmill? Because we’re asking the wrong question. When we do things, we are usually asking the obvious – “How do...
The Financial Services Industry Exchange (F-SIX) organization (a networking group focused on bringing together LGBT professionals in Financial Services) recently invited its members to participate in...
My role as an Industrial Psychologist is to study people in organizations, understand Power and Authority, Leadership, Group Dynamics, etc. To be effective, I need to...
Recently I was asked the question, “When did you know you were a woman entrepreneur?”
There is more involved in customer relations than simply making a sale or handling a complaint. If you seem to be having problems keeping customers, you...
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular...
Pumpkin Patch is in decline. Several weeks ago they announced they would close 20 of 35 US stores in order to curtail further losses.