Tag Archives | customer service tips

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How to Handle a Product Recall

It’s a situation that no business wants to deal with: a product recall. Products can be recalled due to health concerns, defective operation or even inaccurate marketing. While it can be a blow to your brand’s reputation, you’re not alone in your plight. The Consumer Product Safety Commission issued 410 recalls in 2015 alone. Product […]

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10 Ways To Encourage Return Customers

It’s not all about getting new customers through the door. Return customers can make up the bulk of business for many companies and can be more important as a result. If you’re getting customers but none are wanting to return, here are just 10 ways in which you can encourage them to keep coming back […]

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The 3 P’s Of Great Customer Service

Customer service is an essential functioning of business life. Without it, the business exchange could be sullied. We’ve all had experiences where customer service was directly lacking, meaning that the retention of our investments was absolutely dissuaded, and perhaps a complaint was made in order to rectify an issue with potentially inner disciplinary measures. The […]

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7 eCommerce Automation Tools You Should Start Using Now

If you have a website and are selling your own products, it is important that you tailor the shopping experience to your visitors’ needs. One of the most effective ways of differentiating yourself on the market is offering more value or better customer service. With the development of online marketing and eCommerce technology, there are […]

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How Local Companies are Competing With Multinationals in 2018

Small, local businesses are struggling to compete on a multinational scale. Large marketing budgets, cheaper prices and an established brand are what make it difficult for family-owned or mom and pop operations to compete. But being a small fish in a pond filled with sharks means that you have the wiggle room to do things […]

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4 Ways To Ensure You Please Your Clients

When it comes to running a business any successful entrepreneur can tell you that the backbone of your success is in your clients.  Without your clients, you wouldn’t have a source of income or a reason to get up and work every day.  Taking your clients for granted is a fast track to going bankrupt. […]

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7 Customer Service Tips for Business Strategy Success

Your customers form the backbone of your business. Because of them, your business grows. That’s why you need excellent customer service. It builds customer loyalty, improves customer retention and assists your long-term growth and success. As part of your successful business strategy, implement seven customer service tips today. 1. Meet Needs In an effort to […]

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