Speed, it’s the thing that is always hovering in the background. We need to be able to work faster, or we need those reports done as...
There used to be two things were unavoidable; death and taxes. However, we are sure another one can be added to the list; saturated marketplaces. It...
Many businesses still believe that the mobile screen is only good for trivial activities such as sharing information on social media, posting videos or getting in...
Most companies these days are familiar with the value of a CRM system in relation to storing relevant client data and details, but there are other...
Casually flicking through the latest tech magazines (as you do in this industry) I was struck with one thought – every publication mentions cloud computing at...
I don’t know about you, but social media has become one of those things I do every day, as naturally and regularly as checking my emails...
There have been many studies on the variances of ‘farming’ versus ‘hunting’ for customers. Farming is looking within your existing customer base for new sales. Hunting...
The other day I hired a bow tie from a small, independent suit hire shop in Auckland. It was a small purchase, potentially the smallest transaction...
When I coach clients to work towards expanding your current client relationships, I always want you to ask some variation of this question. The goal of...