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Tag Archives | business management nz

daunting

Psychometric Assessment – It’s not so daunting!

Have you ever experienced a psychometric assessment, be it for selection purposes for a new role or for career/professional development? The chances are that you undertook the assessments and waited in dread to find out whether you were an axe-murderer or otherwise.

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Click

Do You Need A Digital Detox?

The digital environment in which we inhabit is all encompassing. The ability to stay connected 24/7 is now the norm so much so that many businesses simply expect their employees to be on receive mode outside of normal working hours, whatever “normal working hours” means these days.

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sales

Sales Rep or Account Manager – Is there a Difference?

Last week I was talking to the manager of a communications company about the trials and tribulations of sales staff and their lack of ability to look after their customers. I asked the manager whether he had sales reps or account managers to which he replied “they are the same thing …. aren’t they?”

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peopleworking

On-boarding Basics

One of the biggest reasons that employees underperform or leave their new roles within the first three months is because they don’t know what to do, they are unclear of expectations and the business they are joining has not integrated them in to the team culture.

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workers

What Makes Your Staff Tick?

I don’t know how many times I here a business owner or manager say “if it wasn’t for the staff this job would be great”, like it or not most of us need staff to complete the work we do for our customers.

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advisor

Getting The Most From Your Clients

I lose count of how many times I hear the saying “you get 80% of your revenue from 20% of your customers” and I have almost always heard it in the context of Account Managers or Sales Mangers justifying the time spent on their biggest customers.

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fireworks

How do you celebrate your victories?

You’ve just recently won that big contract you’ve been after. You’ve hit your sales target for the quarter (or even the month), your business is humming along and you’re feeling pretty good about it.

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