Whether you’re an aspiring business owner or a seasoned executive, there is one question you should ask yourself regularly. What...
One of the best things you can do when you are starting a new business is to save as much money as possible before you quit...
A good business plan is absolutely necessary before you start your new business. It will aid you in getting needed finances, cooperating, vendors, loyal and knowledgeable...
The best way to keep customers is to give them a product they want or need, can use, and that they can get help with when...
Market Focused owners are just that – focused on what the market wants. They poke around and find holes in the way customers are being served...
I was at a customer appreciation event for a large telecommunications company in Beaver Creek last week. Jonny Moseley, 1998 Olympic gold medalist in freestyle skiing...
Keeping your existing customers happy is vital as a happy customer will refer new customers to you and generally its far easier to up-sell to your...
What’s the biggest issue you face in selling your products or services? Market positioning? What to say? Collateral? Bad Product/service? Too many potential customers (don’t we...
Getting a good “fit” is important, but you will also need to know how to keep that relationship working once your business is going. Here are...
A lot of marketing success is just dumb luck, other times its extensive research. But once somebody hits on something that works, a Mother Duck/Duckling phenomenon...
A good business owner is not afraid to make decisions. There is nothing wrong with making a mistake if you can see it, admit it, accept...
Dreamer - Someone who can describe some future hoped for situation, but has no clear date for when they want to be there, and isn’t actively...
We identify Seven Stages that seem to apply all businesses. See what you think. Which stage is your business?
You’ve got your business plan in place, and you have the money to get started. Now you need to build an organization of employees that know...
After Kinko's was bought from Paul Orfalea in 2000 by FedEx, Kinko's went from a paragon of "good profit" to an unfortunately great example of "bad...
