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Is a Referral Program a Bad Idea?

My best referrals are from people I’ve served, who like me, and who have benefited from our relationship in a non-monetary way. Related Posts How To Improve Client Relationships 9 years ago All business owners know that in order to grow or even to survive they have to cultivate and nurture relationships with existing… Tips […]

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Fixing Your Marketing; Stop Focusing on Your Competition

How much time and energy do you spend trying to figure out what your competition is doing? You’ll win buzz word bingo with “competitive analysis” and “benchmarking”, but will you win customers? Related Posts Fixing Your Marketing; The Problem of Penguins 9 years ago Reason #1 why your marketing doesn’t work – You are using […]

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Every Business Owner Needs Two Bosses. Do You Have Them?

This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent – things we have to do today to make money; and the Priority of the Important – things we have to do to build a business that will make money for us. Related Posts 7 Decision-Making Principles […]

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Bad Plans Carried Out Violently Many Times Yield Good Results

The #1 indicator of success is speed of execution. Period. Want to be successful? As Larry the Cable Guy says, “Get ‘er done.” Related Posts 7 Decision-Making Principles Leading us to Profitability 9 years ago Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of… Why Bad […]

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8 Tips for Improving Customer Relationships

There is more involved in customer relations than simply making a sale or handling a complaint. If you seem to be having problems keeping customers, you more than likely need to work on improving your customer relationships. Related Posts 7 Tips for Managing Customer Complaints 9 years ago No matter how good you are, when […]

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Online

How Online Networking Might Change the World – Seriously

Stop networking, and start building a network. Stop collecting contacts and start making true connections. Related Posts Social Media Links 9 years ago A collection of links to social media blog posts and articles. A business owners perspective on social media 9 years ago This discussion piece is for business owners seeking a no-frills explanation […]

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BusinessBlogs

What Customers Want From Your Business

Having a good product, or providing a needed service is what makes you start your own business. But unless you have figured out what customers want from your business, it will never become a great success. Related Posts Pumpkin Patch needs to go back to its roots 10 years ago Pumpkin Patch is in decline. […]

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Fixing Your Marketing; Features vs. Outcomes

Why doesn’t your marketing work? Reason #2 – Maybe you are marketing Processes, Features, and Benefits/Results when you should be marketing Outcomes. Related Posts Fixing Your Marketing; The Problem of Penguins 9 years ago Reason #1 why your marketing doesn’t work – You are using Big Business marketing rules. If you’re playing by their… Your […]

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Social Networking in Plain English

Very good video explaining social media Related Posts Social Media Explained in Plain English 9 years ago No one really knows what “Social Media” is as many people use the term for different things. This video however explains… Social Media Links 9 years ago A collection of links to social media blog posts and articles. […]

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7 Tips for Managing Customer Complaints

No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints intelligently, efficiently, promptly, and pleasantly can turn a possible catastrophe into a solidly loyal customer. Related Posts 5 tips to improve your life (Part 2) 9 years ago 5 […]

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7 Decision-Making Principles Leading us to Profitability

Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular – decision-making principles. Related Posts Your problem is you’re really focused on making money. No business can survive that 9 years ago The biggest problem in trying to grow […]

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Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't ...

Daniel Pink on the surprising science of motivation

Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don’t … Related Posts Social Media Explained in Plain English 9 years ago No one really knows what “Social Media” is as many people use the term for different things. This video however explains… Social […]

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Fixing Your Marketing; The Problem of Penguins

Reason #1 why your marketing doesn’t work – You are using Big Business marketing rules. If you’re playing by their rules, you’re going to lose just about every time. Related Posts Your problem is you’re really focused on making money. No business can survive that 9 years ago The biggest problem in trying to grow […]

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