The best way to keep customers is to give them a product they want or need, can use, and that they can get help with when...
Getting a good “fit” is important, but you will also need to know how to keep that relationship working once your business is going. Here are...
A good business owner is not afraid to make decisions. There is nothing wrong with making a mistake if you can see it, admit it, accept...
Dreamer - Someone who can describe some future hoped for situation, but has no clear date for when they want to be there, and isn’t actively...
We identify Seven Stages that seem to apply all businesses. See what you think. Which stage is your business?
You’ve got your business plan in place, and you have the money to get started. Now you need to build an organization of employees that know...
If you are considering taking in a partner, make sure you are able to deal with a different set of possible problems. But there are tips...
This week we’ll cover just how simple it is to put together a good process that will actually have a significant impact on your business. What...
Simple, effective processes are a necessity for every small business. If businesses spent a few hours putting a few processes together instead of spending weeks on...
If you have decided to go into business for yourself, do not jump in without some careful thought. You need to come up with a plan,...
It is always a good idea to survey your customers once in a while. And there are really many ways you can do it. You can...
This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent - things we have to do today to...
The #1 indicator of success is speed of execution. Period. Want to be successful? As Larry the Cable Guy says, “Get ‘er done.”
No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints...
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular...
Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate...
