Recently I was asked the question, “When did you know you were a woman entrepreneur?”
The most important element of managing a client is to get to know them. This will enable you to begin to understand their needs. Think of...
Have 1 captain. Decide who’s really in charge because shared responsibility is no responsibility.
Sylvia Ann Hewlett wrote an article titled “Increase Engagement by Allowing Employees to Volunteer “ which appeared on the Harvard Business Review website. The following is...
Don't use long complicated sentences. Short sentences are the best, because they read faster, and reader comprehension is higher in all audiences.
A specific goal is a goal that incorporates an action plan that outlines how you will achieve the goal, and a performance measure that tells you...
Let me ask you, can a company survive without good customer service?
Members are undecided as to whether or not they actually need a business plan. They have mentioned reading articles or talking with experts who say a...
Seth Godins blog gives us all a timely reminder of what can happen when businesses lie to get clients. In this case they unfortunately rang Seth...
To help answer this question imagine you supply a product to the market. When people want to contact support they send an email to [email protected]
A buddy on Twitter highlighted me to a great article which provides a realistic view of the pain that all entrepreneurs will face when trying to...
Social media tools such as Facebook, LinkedIn, Twitter and YouTube have given many businesses fantastic channels to contact their customers and prospects. However these same tools...
Calling all Social Entrepreneurs! Being a social entrepreneur means you are passionate about a cause. In addition, you must be passionate about leading a business.
Whether you’re starting a new business or you’ve decided to go to the next level, you must be prepared - and that means having a business...
Centuries of academic emphasis on “teaching” (which fills our heads) instead of on learning (which fills our lives) has left us more proud of our ability...
We love to know exactly what the near-term process is we’re supposed to be doing, we’re almost obsessed with it, to the point that at least...
