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The Magic Words

Regardless of whether the customer is right or wrong, you need to make it safe for him to be right so he doesn’t get so stuck in his “rightness” that he’s unable to change his mind.

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Key issues about a Data Protection Audit

In this article Dr Maria Anassutzi, Intellectual Property Expert, discusses a different aspect of intellectual property. In particular, the importance of compliance with the Data Protection Act 1998 and provides a clear explanation and useful guide how to ensure compliance.

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