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Simple Processes Create More Revenue – Part I

Simple, effective processes are a necessity for every small business. If businesses spent a few hours putting a few processes together instead of spending weeks on fancy business plans that never see the light of day again, they would be much more successful, much more quickly.

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10 Tips for Developing a Business Plan

If you have decided to go into business for yourself, do not jump in without some careful thought. You need to come up with a plan, and then you need to present it; either to a loan officer, potential partners, or to the buying public.

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7 Tips for Managing Customer Complaints

No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints intelligently, efficiently, promptly, and pleasantly can turn a possible catastrophe into a solidly loyal customer.

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What’s In Your Contingency Plan?

Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate that are key to your ability to function.

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