This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent – things we have to do today to make money; and the Priority of the Important – things we have to do to build a business that will make money for us.
The #1 indicator of success is speed of execution. Period. Want to be successful? As Larry the Cable Guy says, “Get ‘er done.”
No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints intelligently, efficiently, promptly, and pleasantly can turn a possible catastrophe into a solidly loyal customer.
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular – decision-making principles.
Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate that are key to your ability to function.
Employees have changed. Rules don’t cut it anymore. The newer generation isn’t sure it even wants to go to work and has in some ways decided to retire BEFORE working. How do you as a Business Owner respond to this new world?
Chatting with business owners both within my town community and online I have been amazed at the amount of small businesses that do not yet have a web site.
Good tips for Engaging a Contractor to Build Your Web Site. Lessons learned the hard way.
Occam’s Razor says that given two possible answers to a problem, the simpler one is usually right. If we applied this ancient idea to business, we’d make a lot more money.
All business owners know that in order to grow or even to survive they have to cultivate and nurture relationships with existing and potential clients. Why?
In the gulf war, before an F15 pilot friend of mine went into a dogfight, he would turn off all but a couple of his heads up warning and information systems . Why?
Contingency Planning and Business Continuity Plans can sound pretty scary to many people and are often only associated with large corporates and public sector bodies.