Workplace productivity is a big issue for business owners and corporate organizations. That’s why a lot of investment goes into simplifying the work process so employees...
How was your day at work? It’s an easy enough question that most people ask their spouses or friends after a long day. More often than...
There’s no one big secret to great customer service. However, there are several things that you can do to ensure that your customer service skills are...
Another year has flown by, and no matter what industry you work in, there have bound to have been highs and lows along the way. 2020...
Are you dreading your next virtual meeting? The other participants probably are, too. Conference calls are no one’s favorite activity, but they don’t have to be...
As a business owner, you know how challenging it can be to recruit experienced, knowledgeable employees to your team. It’s easy to feel as though there’s...
Pre-COVID-19 on average, employees would spend more time at their office or workplace than their own home. What was front of mind for businesses was how...
It wasn’t too long ago when we shopped solely at physical stores. At the time, we would pick up a product off the shelf and wonder...
Brand loyalty is a major factor in customer retention; in fact, customers who feel emotionally connected to a brand will stay with a brand longer than...
Many nine-to-fivers have the dream to live the entrepreneur lifestyle, i.e. be their own boss and choose when they want to work. However, as it’s really...
Customer retention is one of the most vital investments for IT companies. The goal is simple: to keep as many customers on board as possible. However,...
Predictive scheduling provides workers with advanced notice of their work schedule. This process improves workforce management for the business, give workers some control in their lives,...
Running a business is a risky and difficult endeavor. Sometimes, however, the more difficult task faced by a founder is knowing when to sell the business...
Growing a successful business needs more than just a great product or service. There are lots of great business ideas; however, few ever make it commercially....
Taking care of your employees in the right way is one of the most critical challenges facing any business owner. When you get it right, there’s...
When businesses come together to discuss possible deals or partnerships, they typically require the services of a business negotiator. Conducting any type of negotiation between parties...