Simple, effective processes are a necessity for every small business. If businesses spent a few hours putting a few processes together instead of spending weeks on...
If you have decided to go into business for yourself, do not jump in without some careful thought. You need to come up with a plan,...
It is always a good idea to survey your customers once in a while. And there are really many ways you can do it. You can...
This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent - things we have to do today to...
The #1 indicator of success is speed of execution. Period. Want to be successful? As Larry the Cable Guy says, “Get ‘er done.”
No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints...
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular...
Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate...
Employees have changed. Rules don’t cut it anymore. The newer generation isn’t sure it even wants to go to work and has in some ways decided...
Chatting with business owners both within my town community and online I have been amazed at the amount of small businesses that do not yet have...
