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Outsourced IT Services A Must In The Remote Work Era

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If you haven’t started outsourcing at least a portion of your business, you’re already behind your competitors. According to Statista, outsourcing is the contracting out of business processes to a third party.

As of 2020, outsourcing was a $92.5 billion-dollar industry worldwide.

Now that millions of people are working from home, the market is going to explode. More businesses will be looking to outsource work. Also, millions of people will become outsourced contractors to work from their home for businesses located anywhere in the world.

Your business can outsource everything; however, the most popular department for partial or full-service outsourcing is Technology. This is because most companies can not afford to have every specialist tech area covered with in-house employees. So it makes economic sense to outsource to third parties who have contracted the IT specialists to fulfil their clients’ needs.

Why Outsourced IT Services

Here are three reasons outsourced IT is the ultimate way to support your business.

1. Diverse experience generates creative solutions

When you outsource your IT tech requirements, the service provider will assign the person that’s the best fit for the job. As a result, you’ll get more than one person working for you – but a team of highly trained and experienced personnel and that may include Techs located offshore.

Most third party providers also engage Outsourcing IT consultants will are contractors, aka freelancers. Engaged per assignment and working with many clients, IT consultants engaged by outsourcing providers have the know-how to create tech solutions for almost any environment.

The same technology solutions, including cloud computing, are used by organisations in most industries. So instead of investing in your own in-house techs, you can engage specialists who have seen your environment before and know what you need. Plus, most tech-related challenges are not new to IT outsourcing businesses, so solutions are found and implemented quickly.

Remote Access – Security

The remote working set-up has been challenging for many organisations. Most workers technology at home has needed upgrading. There has been a lot of learning in this environment, and while there could be 10 perfectly workable solutions in the workplace, it’s a new challenge in the home.

Budget or space limitations may cancel out most solutions, but if there’s a team that’s likely to already be up to speed on home-based tech, it’s IT Outsourcing providers.

One of their specialists will know what’s required to get everything working, including hardware, software and security. It’s worth mentioning hackers were working around the clock attempting to access business systems via workers devices and home-based networks.

2. Outsourced IT services will handle your big tech needs

Does your team struggle with unplanned and inconvenient tech-related problems during the day? For example, maybe the copy machine goes down once in a while, or your local network drops your printing jobs?

If you’re lucky, you have someone on the team who can fix the local network. If you’re renting your copy machine, your repairs are likely managed by a specialized technician.

Recover from a cyberattack

How would you rebuild your entire company network if you fell victim to a cyberattack?

According to data sourced by inVerita, more than 70% of businesses are unprepared for a cyberattack. An outsourced IT services team can lock down your company data and prepare you for an attack, should anything go wrong. If you do experience an attack, your IT team will restore your network and data.

Whether your business falls victim to a data breach, an internal breach, a software exploits, or a ransomware attack, there’s only one way to make sure it doesn’t bring you down: a backup and restore plan.

An IT team can create a strong backup and restore plan that will prevent you from ever having to give one penny to cybercriminals after a ransomware attack.

The strategy is to run regular backups stored offline, so you always have a recent copy of all network data, including databases. Of course, you may need to ditch compromised hardware and start with fresh computers, but at least you’ll have all your data.

3. Lower tax bill

Naturally, a lower tax bill is a great reason to utilize outsourced IT services. When you have an in-house IT team, you have to pay half of their Social Security and Medicare taxes. That’s not including other fees for unemployment insurance, health insurance, sick pay, and more.

When you contract out your IT services, they’re not employees, and you don’t have to pay the same taxes or fees associated with employees. However, when you pay them, all taxes are their responsibility. It’s that simple.

Final Thoughts

Hiring remote workers on a contract basis is dominating the world of HR.  It’s also changed how many businesses think of outsourcing.  There is less protectionism now as contracts and security measures can lock down areas of concern like IP, customer data, and assets.

Hiring an outsourced IT team is very similar to using freelancers. However, unlike hiring an individual, you’ll get a whole team with various experience and expertise.

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