Growing Your Business: Aspects to Think about Before Offering to Deliver Services


A lot of individuals want to grow their company. There are many things to think about in the process of corporate development. What to think about before offering to deliver services is a primary concern. Why? How you deliver services affects how customers view you and your organization. This will determine how much revenue the company receives. Revenue should not be the only metric by which success is measured. Profit is a slightly better tool because it shows how much money is being generated after expenses.

Improving Customer Opinions

The Perkins experience survey is an example of a system of data collection about customer opinion. It allows the restaurant to determine how customers felt about the menu. Many customers harbour secret ideas about what needs to be improved in an organization. They may not reveal it to your staff in direct conversation. Giving them a secure way to communicate can help your company grow. It is important that customer privacy is protected. Many people are unwilling to share if they feel like their personal privacy is violated. It is important in what to think about before offering to deliver services that customers are highly valued. It is hard to highly value customers if their opinions are not known.

Adapting the Organization

Once customer opinions are known, it is necessary to adapt. Sometimes, adaptation is too expensive. Determining the customer opinions can make or break the corporate model is essential to success. Customers that regularly frequent the business have a greater say in how the business should be run. This is because their contributions to revenue are higher than their friends who do not visit the business. This is a way that you can develop a priority model. Listen to the customers who are giving the most money to the company. Another stakeholder who is important to listen to is the local government. Local government acts like a giant customer. Like it or not, their opinion will make or break your business. Local government should be one of the first opinions noted on the list of priorities.

Making Service More Efficient

Time-saving devices are crucial in lowering expenses. Examples of time-saving technologies include computers, auto bill pays software, hybrid cars, and LED lights. The more of these technologies that your business has, the less time will be wasted to maintenance your existing facility. Many business owners like to spend long hours to maintenance their facility, but this can sometimes cut into profit unnecessarily. Determining what method or technology would make a given process more efficient is a useful practice in business management. This is part of what to think about before offering to deliver services.

Valuing Staff

Staff members are very important to every company. Companies like Google, Starbucks, and Walmart make it a point to put entry level staff on a higher than normal benefits package than would be typical for their pay grade. Google values normal computer programmers as its executives. Google employees get free food all day and a free commute to work. Starbucks offers even part time baristas college tuition benefits. Walmart management calls staff associates and offers them generous health care coverage. And the list can go on. All you need to do is make your staff feel appreciated from time to time.

Business growth rests on the efficiency of operation, quality of customer service, and staff benefits packages. If staff are well treated, they are likely to work harder and not be as likely to strike. Business efficiency increases when maintenance operations are automated and streamlined with modern technology. There are many great resources to check out that can help your business become higher quality.

We wish to thank Dana Riviere, a Communications Officer with a masters degree in Digital Marketing. At this time Dana writes survey guides for in order to help the end customer in the process of giving useful feedback to different companies.

, , ,