As many business owners will probably know, times are hard. Making even the smallest profit is hard for SMEs, and a lot of that is down to the cost of communication.
Phone bills, internet costs, and even travel costs can amount to thousands, and many small businesses may be resigned to paying more than they want to for all those overheads. However, there is something that can drive the cost of communication down significantly, which will be welcomed dramatically by struggling companies everywhere.
Video Conferencing, aka video chat like Zoom, Skype, and many more apps, can help to save businesses grappling with the issue of paying too much for their communication. Plus, using video conferencing improves customer acquisition and retention.
Your business can have quick catch-up calls with prospective customers and also keep existing customers informed of new products, and services and how you are adding value to them.
What is Video Conferencing?
Video conferencing is a technology that enables people to conduct virtual meetings and discussions with audio and video communications in real time. This technology uses the internet to transmit audio, video, and other data between two or more remote locations.
Is your business one of many now using a hybrid working model or full-time remote working? If so, you’ll be using collaboration tools, including video live chat.
Video conferencing can be done through various devices such as desktop computers, laptops, smartphones, and tablets. You can see the value of using video chat for collaborating with staff in different locations and communicating with customers without paying for travel to their location.
How Video Conferencing Reduces Business Costs
Using video conferencing can reduce business costs in several ways while improving customer acquisition and retention.
Travel cost reduction
Video conferencing eliminates the need for employees to travel for face-to-face meetings, which can result in significant cost savings on transportation, lodging, and other travel expenses.
Video conferencing reduces the time required to schedule and attend meetings, allowing employees to use their time more productively.
Video conferencing allows remote employees and teams to collaborate in real time, improving communication and productivity.
Video conferencing can reduce downtime by allowing employees to participate in meetings from anywhere, increasing the time available for work.
Better work-life balance
With video conferencing, employees can participate in meetings from home, resulting in better work-life balance, reduced stress, and improved job satisfaction.
Overall, video conferencing is a cost-effective alternative to traditional face-to-face meetings, and it has the potential to transform the way businesses communicate and collaborate.
So what’s next? Cloud-based video conferencing, of course.