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Change Order Forms Are a Must for Business Owners

One thing that is so important when doing business with customers is to make sure and get a contract signed between both parties before doing a job.

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One thing that is so important when doing business with customers is to make sure and get a contract signed between both parties before doing a job. This is rule number one but the next most important part about completing a job and making sure the communication is there between you and your customer is the change order form.

What exactly is a change order form? It’s a very simple agreement form you have your workers keep with them at all times while on job sites in case the customer wants to add or change something to the contract you first agreed upon. It can be as simple as name, date, description of change, reason of change, extra materials to be ordered and the customer’s signature.

It may sound simple, but this can save you so many headaches down the road. For example, if a customer wanted to change the amount of fence panels you install at their house from 25 to adding 4 more and making it a total of 29 panels then you would get them to sign the change order form stating the additional work and materials that need to be ordered for your records. If you don’t do this a customer could come back and say that they never said they wanted extra panels installed or that you never told them it would take five more hours to install the extra panels etc. It’s always important to keep records of everything that was said between both parties that way you can refer back to it if you need to.

If you didn’t do this and turns out the customer changed their mind again saying they didn’t want the panels and you already ordered them thinking they would want them installed, you have to eat the extra cost. Why? Because you didn’t get a signed agreement with the customer and most of the time they will not pay for something they didn’t agree to, if they’re smart shall we say.

Yes, this is simple but as you can see it can save you a great deal of time, money and headaches with your future jobs. And of course, communication is always the key between a business and their customers.

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