Tag Archive | "effective management"

Awesome Team Icebreakers Business Meetings

It is hard meeting new people, particularly if you are an adult. However, in the business world, people have to come together to put their efforts towards a common goal. Using icebreakers is one of the team building tips for building an effective team that takes very little effort but achieves great results!

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How Much Should You Care About Broken Processes?

A clogged highway is not a stress-free place. Automobiles are lined up bumper-to-bumper with drivers sitting impatiently. Many drivers choose to relax while a few might create more stress for themselves and others by manoeuvring their car ruthlessly to get ahead.

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Who’s on your team of committed advisors?

Being a business owner can be a solitary job. Sure you’ve probably got people around you – perhaps managers, employees etc. but you’re still the one in the hot seat.

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Do You Need A Digital Detox?

The digital environment in which we inhabit is all encompassing. The ability to stay connected 24/7 is now the norm so much so that many businesses simply expect their employees to be on receive mode outside of normal working hours, whatever “normal working hours” means these days.

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Is your business prepared for the unexpected?

You hear of it all the time. Curve balls thrown from left field. Unexpected. No ducking, no diving. No avoiding. But it’s not going to happen to your business, right? Don’t believe it. It could.

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A small business will only grow when you let go

The X-Factor behind every great business is a combination of great leadership and great people, and neither can exist in isolation to the other.

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Business success is putting people before profit

For small business owners to succeed in New Zealand there is a cultural requirement to be altruistic, and the difference between success and failure is based on whether you are interested in helping yourself, or helping others.

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Is your frustration level so high you’d like to quit your business?

Small business owners often end up wanting to (or wishing they could) quit their business. There are many frustrations that come along with running and owning a business, but they don’t have to get on top of you to such an extent that you’d like to quit!

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5 ways to make sure you provide great customer service

Gone are the times when it didn’t matter so much if a few customers got upset or had issues.

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Posted in Marketing, New Zealand, Top 5Comments (0)

Sales Rep or Account Manager – Is there a Difference?

Last week I was talking to the manager of a communications company about the trials and tribulations of sales staff and their lack of ability to look after their customers. I asked the manager whether he had sales reps or account managers to which he replied “they are the same thing …. aren’t they?”

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Are you making these 9 small business blunders?

This post contains 9 common small business blunders, are you making any of these?

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What Makes Your Staff Tick?

I don’t know how many times I here a business owner or manager say “if it wasn’t for the staff this job would be great”, like it or not most of us need staff to complete the work we do for our customers.

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About time management – how to time management properly to keep time on your side

People that are self-employed often have a difficult time organizing their daily tasks, which is probably the single biggest thing that creates frustration and regrets for these professionals.

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Are you and your employee headed in the same direction?

Career development is about identifying what the current strategic goals for your business are and then working with your staff to ensure that they have the right knowledge, skills and abilities to achieve these goals.

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Job analysis and hiring the right people for your business

When undertaking job analysis, you need to identify the job tasks and activities required to perform the role successfully, as well as taking into account the resources (financial equipment etc.) and outcomes of the combined job functions i.e. the products and services.

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Getting The Most From Your Clients

I lose count of how many times I hear the saying “you get 80% of your revenue from 20% of your customers” and I have almost always heard it in the context of Account Managers or Sales Mangers justifying the time spent on their biggest customers.

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Have You Implemented an Acceptable Use Policy?

Today, the Internet for businesses is an essential tool of trade, and any business without an internet connection will find it difficult to operate effectively.

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Want to strengthen your business with some business transformation tips?

Business transformation needn’t be a process that’s restricted to the big corporations. In my experience, as an accountant and business coach, one of the biggest challenges that most small business owners face is how they cope with the demands of doing everything.

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