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There are many ways for business to increase productivity without investing in new systems or tools. All you need is objectivity and a flexible mindset.

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I started my own blog last year with the intention of focusing on ways in which a business can improve its competitive advantage. To keep on this track this post is about one of the fundamental strategies …

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The term Shadow System recalls to my mind James Bond movies’ SPECTRE organization. The truth is much more trivial. Shadow systems are those fantastic gothic cathedrals built with Excel which keep so many businesses running.

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I love Excel, I think it’s pretty obvious if you have a look to my site I’m not alone, millions and millions of people around the world use it too and, more or less, love it.

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I recently read an article by someone I haven’t met, but have learned to respect, by what they’ve written before. This article had two spelling errors in it; well one spelling and one, the incorrect word used eg to, two, too.

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The phenomenon of cloud computing has become a part of daily life across the globe. And while it is used by many people, few know what cloud computing is, how it affects them, the advantages and disadvantages and how it can spread cooperation between organizations and through the world.

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I tell biz owners “Numbers is the language of business”, but also that numbers rarely tell the truth. Not because we did bad math, but because we look at pictures when we should be watching movies. Want to know how you’re doing? Grab the popcorn.

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Do any of these phrases represent your situation? Many if not all mompreneurs try to battle against time in order to achieve their daily goals. Time waits for no one.

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One thing that is so important when doing business with customers is to make sure and get a contract signed between both parties before doing a job.

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I was at a customer appreciation event for a large telecommunications company in Beaver Creek last week. Jonny Moseley, 1998 Olympic gold medalist in freestyle skiing …

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This week we’ll cover just how simple it is to put together a good process that will actually have a significant impact on your business. What we don’t need is more stuff sitting on a shelf …

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Simple, effective processes are a necessity for every small business. If businesses spent a few hours putting a few processes together instead of spending weeks on fancy business plans that never see the light of day again, they would be much more successful, much more quickly.

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This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent – things we have to do today to make money; and the Priority of the Important – things we have to do to build a business that will make money for us.

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No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints intelligently, efficiently, promptly, and pleasantly can turn a possible catastrophe into a solidly loyal customer.

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Occam’s Razor says that given two possible answers to a problem, the simpler one is usually right. If we applied this ancient idea to business, we’d make a lot more money.

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In the gulf war, before an F15 pilot friend of mine went into a dogfight, he would turn off all but a couple of his heads up warning and information systems . Why?

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We’ve all heard that to write a good book you need a beginning, a middle and an end. Projects, whether they are small short-term pieces of work or large-scale construction works are no different to this.

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