Simple, effective processes are a necessity for every small business. If businesses spent a few hours putting a few processes together instead of spending weeks on fancy business plans that never see the light of day again, they would be much more successful, much more quickly.
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Archive | Management
10 Tips for Developing a Business Plan
Posted on 09 June 2010.
If you have decided to go into business for yourself, do not jump in without some careful thought. You need to come up with a plan, and then you need to present it; either to a loan officer, potential partners, or to the buying public.
Posted in General, Management, Mindset1 Comment
Top Tips for Creating a Successful Customer Satisfaction Survey
Posted on 09 June 2010.
It is always a good idea to survey your customers once in a while. And there are really many ways you can do it. You can ask them as they are leaving your office or store.
Posted in General, Management2 Comments
Every Business Owner Needs Two Bosses. Do You Have Them?
Posted on 09 June 2010.
This week we we’ll talk about how to create the proper balance between the Tyranny of the Urgent – things we have to do today to make money; and the Priority of the Important – things we have to do to build a business that will make money for us.
Posted in Management1 Comment
Bad Plans Carried Out Violently Many Times Yield Good Results
Posted on 09 June 2010.
The #1 indicator of success is speed of execution. Period. Want to be successful? As Larry the Cable Guy says, “Get ‘er done.”
Posted in General, Management0 Comments
7 Tips for Managing Customer Complaints
Posted on 09 June 2010.
No matter how good you are, when selling either a service or a product, you are bound to get hit with some complaints. Managing customer complaints intelligently, efficiently, promptly, and pleasantly can turn a possible catastrophe into a solidly loyal customer.
Posted in General, Management2 Comments
7 Decision-Making Principles Leading us to Profitability
Posted on 09 June 2010.
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular – decision-making principles.
Posted in Management1 Comment
What’s In Your Contingency Plan?
Posted on 08 June 2010.
Whether you’re running a business selling products to customers or delivering services to clients there will be a number of aspects of the way you operate that are key to your ability to function.
Posted in Management1 Comment
Guidelines vs. Rules – Creating Wildly Successful Employees
Posted on 08 June 2010.
Employees have changed. Rules don’t cut it anymore. The newer generation isn’t sure it even wants to go to work and has in some ways decided to retire BEFORE working. How do you as a Business Owner respond to this new world?
Posted in General, Management0 Comments
5 Reasons Why Your Business Needs a Web Site
Posted on 08 June 2010.
Chatting with business owners both within my town community and online I have been amazed at the amount of small businesses that do not yet have a web site.
Posted in Management1 Comment
Tips for Engaging a Contractor to Build Your Web Site
Posted on 08 June 2010.
Good tips for Engaging a Contractor to Build Your Web Site. Lessons learned the hard way.
Posted in Management4 Comments
The simple things are usually the ones that make us money
Posted on 08 June 2010.
Occam’s Razor says that given two possible answers to a problem, the simpler one is usually right. If we applied this ancient idea to business, we’d make a lot more money.
Posted in Management2 Comments
How To Improve Client Relationships
Posted on 08 June 2010.
All business owners know that in order to grow or even to survive they have to cultivate and nurture relationships with existing and potential clients. Why?
Posted in Management1 Comment
What a fighter pilot can teach us about increasing sales
Posted on 08 June 2010.
In the gulf war, before an F15 pilot friend of mine went into a dogfight, he would turn off all but a couple of his heads up warning and information systems . Why?
Posted in Management1 Comment
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