Archive | Management

The Masters – Watch-out for Leaders Who Pursue Perfection

I recently attended the Masters Golf tournament for the first time – it was on my bucket list. The Masters is played every year at the same course – Augusta National, which is in Georgia. Augusta

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Orcon needs to improve its customer service

Fair Go last night highlighted the appalling customer service Orcon provides. However one thing Fair Go did not mention is the excellent customer service provided by the Orcon team who manage the Orcon Twitter support account.

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A great example on why you should never build your business on another businesses data

When a business creates a product off data that they do not directly control or own then that business runs the risk of being at the whim of the data owner.

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Business coaches – are they worth it?

If you’ve ever wondered about hiring a business coach chances are you’ve weighed up the cost of engaging one vs the pay-off you’ll get. Maybe you know someone who’s had a business coach before and their success was less than mediocre. So it’s a good question to consider.

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Who’s on your team of committed advisors?

Being a business owner can be a solitary job. Sure you’ve probably got people around you – perhaps managers, employees etc. but you’re still the one in the hot seat.

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Is your Business Creating a Great Impression

Your business creates an impression in the mind of your prospects and customers each and every day. You have ability to ensure that it is appropriate, consistent and positive. How well does your business create the impression with your prospects and customers that you want to portray?

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Do You Need A Digital Detox?

The digital environment in which we inhabit is all encompassing. The ability to stay connected 24/7 is now the norm so much so that many businesses simply expect their employees to be on receive mode outside of normal working hours, whatever “normal working hours” means these days.

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Is your business prepared for the unexpected?

You hear of it all the time. Curve balls thrown from left field. Unexpected. No ducking, no diving. No avoiding. But it’s not going to happen to your business, right? Don’t believe it. It could.

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Reasons Why Companies Should Invest in Background Checks

Nowadays, background checks that are performed by professional companies have become essential for both start up and established companies. This is because the two entities can greatly benefit from their services.

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A small business will only grow when you let go

The X-Factor behind every great business is a combination of great leadership and great people, and neither can exist in isolation to the other.

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Three Questions to Get Strategic Clarity

A foggy lens clouds your vision and triggers your immediate reaction to clear that thin layer of condensation so that you could see. When your business strategy is unclear, do you take action to get clarity?

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The Impact of Online Reputation Management in the Business Field

In today’s highly competitive business field, reaching the target audience through the information superhighway has become the goal of many companies. Because many are turning to the Internet to know the latest fashion trend, news, and other information, the said innovative medium gives business firms the chance to build a strong online branding.

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Is your frustration level so high you’d like to quit your business?

Small business owners often end up wanting to (or wishing they could) quit their business. There are many frustrations that come along with running and owning a business, but they don’t have to get on top of you to such an extent that you’d like to quit!

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What business are you really in

There is a huge difference between the products and services you sell and the business….that you are really in. People only come to you for one of three reasons:

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Mobilize Mail – New Zealand Email Marketing – provides added security for sharing data

Mobilize Mail is pleased to announce added security features for their API service which allows third party applications such as CRM systems to share data with their email marketing account.

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Sales Rep or Account Manager – Is there a Difference?

Last week I was talking to the manager of a communications company about the trials and tribulations of sales staff and their lack of ability to look after their customers. I asked the manager whether he had sales reps or account managers to which he replied “they are the same thing …. aren’t they?”

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Top 10 Causes of Data Loss!

Almost everyone faces the problem of data loss at some point in their lives; if you’re not one of those people then you’re lucky, you really are! Data loss is a serious problem and in some cases the data is not recoverable. Therefore, it’s a good idea to know about the most common causes of data loss so that you may benefit from them and avoid any future mishaps.

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Making the right choices in cloud computing – new guidance from the NZ Privacy Commissioner

If you’re a business person thinking about using the cloud, read on….

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