
Posted on 27 January 2012. Tags: business mindset, business strategy
As I was writing my new book “Making Money is Killing Your Business” and getting feedback on it, a lot of people told me that some of the principles in this book are things they’ve never heard before. I’ve frequently heard, “I’ve never been given permission to think that way.”
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Posted in Management

Posted on 15 September 2011. Tags: business plan, business strategy, effective management
Success is often overshadowed by the path to get there. Many fear the journey because of the obstacles, when in fact, challenges are the cost of success and a cost we as entrepreneurs are willing to pay. As O. ROSS assists clients in their strategic actions, we compiled a list of about 20 threats we’ve witnessed this year. Here are 3 of the most common business threats to consider and a few thoughts on combating them.
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Posted in Management

Posted on 31 August 2011. Tags: business mindset, business strategy, staff management
Great idea? Focused market? Good financial backing? Skilled employees? You’ve got it all, right? Maybe not. None of that matters one whit unless everybody holds the same core values. The numbers don’t lie – culture is the number one priority if you want to go the distance.
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Posted in Management

Posted on 29 August 2011. Tags: business mindset, business strategy
For many small and medium businesses the thought of a fire racing through the office causing a substantial loss of physical assets or data would be devastating. At worst, the loss could mean the end for many companies; at best it’s a severe inconvenience that could lead to greater financial losses arising from an inability to conduct daily business.
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Posted in Management

Posted on 12 July 2011. Tags: CRM, Customer Service, effective management
When I coach clients to work towards expanding your current client relationships, I always want you to ask some variation of this question. The goal of the question is to continuously work towards improving the relationship and making sure you’re on the same page with your clients.
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Posted in Management

Posted on 01 July 2011. Tags: business strategy, Training
Have you ever sent your people to training, and they don’t seem to learn anything? You are not alone. This seems to happen more often than not.
It makes it very difficult for you as a small business owner to have a warm fuzzy feeling about investing in training your people.
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Posted in Management

Posted on 28 June 2011.
Do your meetings have structure? If you have no structure in your meetings with prospects, you probably lose control of most of your meetings. I want you to think of a time in one of your meetings with a prospective client, and after the introductions the prospect just starts drilling you for information. Being the good natured person you are, you answer all the questions in all of your meetings.
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Posted in Management

Posted on 09 June 2011. Tags: effective management, Leadership, staff management
Being a new boss can be quite the daunting storm to conquer. All this new power when you’ve grown so accustomed to endlessly paddling opposite a forever-against-you current. So what’s a body to do? What sort of boss do you see yourself as?
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Posted in Management

Posted on 06 May 2011. Tags: business mindset, Leadership
Leadership is influencing and motivating others to work towards an established goal that furthers their organization and/or movement. Where there is any strong leader, there is a group of followers willing to be led. As such, it is the leader ‘s responsibility to establish goals to measure the progress of their leadership, in turn allowing those being led to evaluate themselves within the context of the group.
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Posted in Management

Posted on 05 May 2011. Tags: staff management, Stress
The issue of stress in the workplace is becoming a growing concern amongst managers and organizations everywhere. Workloads are on the rise, and in order to accommodate, so are the hours being put in by employees. Organizational structure prevents managers from addressing stress in high levels outside of the realm of the organization.
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Posted in Management

Posted on 03 May 2011. Tags: business mindset, business strategy
Well, you know that stuff doesn’t work in the real world.? That’s the problem when you start working on improving yourself in any way, you always have naysayers. The naysayers are the people who don’t believe they can do anything to improve their skills in their business. I will share with you why the naysayers say these types of things and want to hold you back.
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Posted in Management

Posted on 03 May 2011. Tags: business mindset, Small businesses
As someone developing my new small business in my spare time, my radar is zoning in on the realities of running your own business. I’m lucky enough to have just returned home after a great bank holiday weekend away with my lovely family. However, on holiday I came across small business owners cutting their own free time short for the sake of their business: a commercial tyres specialist packed his things and went home
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Posted in General, Management

Posted on 20 March 2011. Tags: business mindset, business strategy, positive thinking
Do you dread the thought of talking to strangers? Hate going to industry parties? Have a fear of rejection? Let’s face it, you need to network in this economy in order to get (or keep) the perfect job; but sometimes it looks as though the social individuals (extraverts) are the only ones moving ahead.
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Posted in Management

Posted on 28 February 2011. Tags: business mindset, business strategy
I think businesses should grow up. I don’t mean “it would be nice if it happened.” I mean we should all, every one of us, expect our businesses to grow up and start giving back to us and to the world around us.
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Posted in Management