Archive | General

8 Principles of Data Protection And How They Affect You

8 Principles of Data Protection And How They Affect You

Data protection has never been a more pressing issue than now. With many businesses collecting information in CRM databases, commercial and transactional databases, email addresses, etc, it’s important for business owners to understand their responsibilities towards data protection and security.

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How to Discuss Money on Your Sales Call?

How to Discuss Money on Your Sales Call?

Have you ever struggled to start the conversation about money on your sales call? If so, you’re not alone. I find that most sales people struggle to discuss money on their sales calls. This is partly due to the way you think about money. Do you believe money is scarce or plentiful? What do your parents believe about money?

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There is No Status Quo

There is No Status Quo

“I’m happy with the way things are now. We are just happy to maintain the business we have. My people already have good experience. We’re doing fine.” These are just some of the statements I have heard from small business owners, President’s of companies, Vice Presidents of Marketing & Sales, and sales managers.

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Do small business owners have time to enjoy their time off?

Do small business owners have time to enjoy their time off?

As someone developing my new small business in my spare time, my radar is zoning in on the realities of running your own business. I’m lucky enough to have just returned home after a great bank holiday weekend away with my lovely family. However, on holiday I came across small business owners cutting their own free time short for the sake of their business: a commercial tyres specialist packed his things and went home

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SME Businesses and Data Mining – Who Cares?

SME Businesses and Data Mining – Who Cares?

SME businesses in our region are the biggest employers and biggest tax contributors (source: ABS) and are the backbone of our economy. Over 80% of SME businesses use computer systems in some form to manage their business operations from book-keeping through to automated business equipment (ABS, 2009).

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Global Business Leadership

Global Business Leadership

Global leadership is all about effective communication. Three physiological processes involved in human communication are listening, speaking, and thinking. These essential functions allow us to receive, share, and process information, …

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Stuck

Stuck

There’s always so much to do it’s a wonder we ever get started on anything. Sometimes our workload appears so overwhelming we go a long way out of our way in order to avoid ever having to confront the stuff that actually needs to be done.

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An optimistic outlook for entrepreneurs in 2011 [infographic]

An optimistic outlook for entrepreneurs in 2011 [infographic]

Some very interesting facts about entrepreneurs.

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10 Hot Jobs for 2011 (and How to Get One)

10 Hot Jobs for 2011 (and How to Get One)

We would all like to have one of these jobs! Which one would you like?

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Link Exchange Request Between Your Site <enter site name here> And My Site

Link Exchange Request Between Your Site And My Site

Link exchange request e-mails are from “robots” or software that people can buy that automatic locates websites within (roughly) the same category as theirs and automatically sends out a standard template email such as the one below.

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10 Ways to Improve Your IVR Automatic Response System

10 Ways to Improve Your IVR Automatic Response System

There has been a lot of talk lately about trying to balance the cost-effectiveness of an automated IVR system with the responsiveness of a live call center. Customer dissatisfaction has been growing at alarming rates in the last few years, …

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Lean Six Sigma, PMI’s PMP, and Now APM Launches RPP in 2011

Lean Six Sigma, PMI’s PMP, and Now APM Launches RPP in 2011

The APM Registered Project Professional (RPP) is a new designation designed to raise the standards of professional project management. Following the completion of it’s pilot, 28 candidates were awarded their certificates on the 25th November 2010 at the Queen Elizabeth II Conference Centre in Westminster.

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The Best Goal Setting Tips Ever from Greg Secker

The Best Goal Setting Tips Ever from Greg Secker

Greg Secker always stresses the importance of defining good goals for yourself. The type of goals that mean something to you. Below are Greg Secker’s 4 steps for defining REAL goals for yourself.

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Posted in General, Management0 Comments

The Year of Social Media 2010 [infographic]

The Year of Social Media 2010 [infographic]

Very good overview of what happened in the world of social media in 2010. Has some interesting social media stats.

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Posted in Infographic, Social Media1 Comment

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