Posted on 19 June 2013. Tags: Adam Grant, Give and Take, Larry James, pre-employment assessment, Reciprocity Rings, Wayne Baker
What were you doing on Memorial Day weekend? Three of my colleagues, Darlene, Emily, and Ariana, left their holiday time with family to help support one of our disabled clients on the job. If they didn’t provide additional on-site support all three days, the client may have lost his job.
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Posted in General
Posted on 18 June 2013. Tags: Adam Grant, giver-taker culture, Nelson Mandela
This week I have found myself reading about and admiring once again the life of Nelson Mandela. One of his many, natural qualities is he is a giver, not a taker – and this quality can make all the difference.
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Posted on 10 June 2013. Tags: raising capital, start-up, starting a business
It only takes one to see it! What you will face raising money for your startup. Raising money for a startup is a difficult and time consuming task that takes your focus away from scaling your business. But, it is a necessary function.
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Posted on 04 June 2013. Tags: culture and gender competitiveness, Freakonomics, gender motivation, Khasi tribe, McKinsey &, motivating people, The Tanzanian Masai tribe, Uri Gneezy
Do you think that money can motivate people to achieve what you want? I have a colleague who used to believe this and often tried to use it as a motivator.
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Posted on 27 May 2013. Tags: 101 Money Secrets, GRA, Janet Xuccoa, Money Personalities
It’s really no surprise 101 Money Secrets by Janet Xuccoa of GRA is on it’s way to becoming a best seller.
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Posted in General, New Zealand
Posted on 24 May 2013. Tags: ethical principle, How to Spot a Liar, lying, the Pinocchio effect, Ultimatum Game
Last night I watched Senator Orrin Hatch grill the Acting Director of the IRS, Steven Miller. During the testimony Senator Hatch claimed that Miller had “lied by omission.” This got me wondering if I had ever lied or deceived by omission. How about you?
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Posted in General, Top 5
Posted on 20 May 2013. Tags: business management, Customer Service, J C Penney, marketing basics
J.C. Penney will not survive for very long because of the following 3 reasons. First, a retailer cannot lose as many customers as they have and expect to win them back anytime soon.
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Posted on 17 May 2013. Tags: benchmarking, Jerry Sternin, NH Charitable Foundation, positive deviance
Several years ago I heard a speech I still think about, so it must have been a good one. I thought about it again recently when I had a discussion with someone about “benchmarking” – which is when an organization changes its practices to better mirror those of top performers.
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Posted on 10 May 2013. Tags: Cliff Roberts, Curt Sampson, Harvey Fite, masters golf tournament, Opus 40, questionable leadership
I recently attended the Masters Golf tournament for the first time – it was on my bucket list. The Masters is played every year at the same course – Augusta National, which is in Georgia. Augusta
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Posted in General, Management
Posted on 07 May 2013. Tags: attitude, Fish, Jimmy Buffet, John Maxwell, Pike Place Fish Market
I think that a positive attitude comes when we are happy, when we are having fun, and when we laugh at ourselves and the situations we find ourselves in.
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Posted on 07 May 2013. Tags: Boston marathon, Boston Strong, Cameron Lyle, Fred Rogers, Robert Greenleaf
If you are from the greater Boston area, you won’t forget the Boston Marathon massacre for the rest of your life. We all know people who were there and many of us know people who were killed or injured. As I look back on this time, there are three management and leadership lessons I will remember.
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Posted on 30 April 2013. Tags: business email marketing nz, edm services new zealand, email marketing case study
Mobilize Mail provides customised eDM (email marketing) solutions to New Zealand public and private sector clients. Below is one example of how a client communicates with their workshop attendees before and after the event.
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Posted in General, Marketing
Posted on 25 April 2013. Tags: branding fail, Social Media, Stupid
I doubt Annah Stretton would show such disrespect to post this on FB on the same day. At a guess its a 20 something “socail media expert” they employed who knows nothing of WAR and sacrifice.
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Posted on 12 April 2013. Tags: Attitude 101, Herb Kelleher, John Maxwell
Last week I had the pleasure of participating in several interviews with young people looking to advance their careers and move into formal leadership positions.
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Posted on 06 April 2013. Tags: HR, staff management
What was your reaction when the Florida co-workers shared their $1 million Powerball prize with a new team member, Jennifer Maldonaado, who chose not to go in with them on the ticket? I thought, “now that’s how you make a close friend at work.” I’m sure they are her close friends now.
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Posted on 02 April 2013. Tags: Amazon, Change the Way You Persuade, Gary Williams, Jeff Bezos, persuasion, Professor Baba Shiv, Robert Miller, The Art of the Imperfect Pitch
Imagine being Jeff Bezos in 1994 – I think I’ll give-up a promising career in New York as an investment banker and start an on-line book store called Amazon. There were many people he spoke to who thought his idea was crazy, a long-shot.
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Posted on 27 March 2013. Tags: api security, application security, edm services new zealand
CMS email bulk delivery engines are at best poorly designed to handle bulk emailing. I won’t bore you with domain throttling, instant unsubscribe header, SPF, DKIM and the other techie stuff needed to get your emails delivered. But what I do want you to think about is what happens when a hacker breaks into your CMS.
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Posted on 27 March 2013. Tags: business strategy, Marketing
After reading SMH’s article on Nick D’Aloisio becoming one of the youngest multimillionaires in the world after Yahoo brought his mobile app which, Wired’s Ryan Tate stated..
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