Management
9 Tips for Developing a Great Small Business by David Staughton
Have 1 captain. Decide who’s really in charge because shared responsibility is no responsibility.
1. Have just one captain
Decide who’s really in charge because shared responsibility is no responsibility.
2. Create and communicate more organizsational clarity
Be really clear about the roles and responsibilities within your company and articulate your vision.
3. Focus
Its really important to focus on your companies direction, with special attention given to the financial side of the business.
4. Plan! (6 P’s)
Prior preparation prevents a pretty poor performance.
5. Develop more systems
‘Systemize the routine; humanize the exception’ – FedEx.
6. Practice
Make sure you offer cutting-edge customer service.
7. Think
Spend more time thinking about various ways to be different, innovative, creative and exclusive.
8. Don’t pretend or delay
Learn to take action right now!
9. Go the extra mile
Build great rapport and long term relationships by doing that little bit extra.
Sourced from the book “Secrets of Small Business Owners Exposed”
